Everybody experiences frustrating customer service all the time. Therefore, we are also constantly looking for new solutions to these eternal problems. And right now, the solution seems to be chatbots.

P2P energy trading is a new exchange system where individuals generate their own renewable energy and then share the excesses, at a given price, with their local community. It can come from different kinds of Renewable Energy Sources (RES) such as solar, wind and CHP (combined heat and power).

With the amount of data being stored each day, it has become crucial to find a way to enhance storage and reliability, while still limiting costs. A blockchain is a first answer to this issue by being a decentralised system allowing for data storage.

Pensions in the Workplace Ecosystem By Vaughan Jenkins Follow: @Meta_Finance Not long ago, firms paid pension contributions to providers by means of a cheque and a list of employees the monies related to.  This was symptomatic of antiquated and frequently disparate workplace IT systems that firms used to manage pensions, payroll and personnel (the 3Ps).  It was

Assets under View (short AuV) By Andreas von Hirschhausen Follow: @AndreasvonH Did you know that we reached the “Multi Banking Era”? We now have the technical capabilities to give a retail client the opportunity to not only aggregate current accounts, but also portfolio accounts, real estate, gold, alternative assets, and so forth. If used right, this

Why the need for robos when BlackRock and Vanguard were already selling passive financial products.

Software is sprinting to a cloud based, software as a service (SAAS) model. The most outstanding feature of all of these markets is the move from product to service based models.

What has begun with a whitepaper in November 2008 from a unknown circle of crypto nerds has become today a hot topic that is discussed not only by the people from the street but also by global business leaders.

Ignoring automation is a dangerous game. Banks ignoring the advantages of these technologies will be swallowed up by the world transforming around them.

The idea of using crowd sourcing in order to improve service and product ratings has become main stream. Companies like TripAdvisor and Yelp have become extremely popular.