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The high volume of direct contact that customer services has puts them in a unique position to understand what customers want and how new products are working. A culture of innovation should be embraced by the whole organisation if this feedback can be actioned in a timely manner.
Video analysis by KAE and FINTECH Circle.
The top five reasons why digital transformation in banks fails.
Following the financial crisis the field of banking regulations was extended from the traditional objectives of financial stability. AI as a facilitator.
2nd edition of FINTECH Bridge Journal provides a thorough overview of agreements and requirements to successfully enter new markets.